A look into Pinnacle Casino for Canadian online gambling.
Pinnacle Casino is one of the oldest Canadian accepting online casinos out there today, and it’s the only one that I’ve reviewed that doesn’t currently have a welcome bonus for new players. Instead, they offer a 0.30% cashback deal on some of their betting products. This well-known online casino has been successfully operating for more than two decades now, since first opening its doors in 1998, and it’s more than just an online casino.
No download is required to play at Pinnacle Casino, and when you sign up here, you will also have access to several other online gambling products such as live casino games, regular sports betting, in-play sports betting, virtual spots and esports. Pinnacle Casino is currently ranked at #22 here on TopCasino.
You can play here on desktop and mobile, and in the casino, you can find a wide range of more than 1,400 games from several leading online casino software providers such as Microgaming, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, NetEnt and iSoftBet (and more than 20 others). You can also find live dealer games from multiple providers.
I have been a fully registered member for more than two years now, and I have to say that it’s not particularly one of those casinos that I visit too often. It’s one that I seem to forget that I’ve signed up to, and I only tend to visit when I remember that I haven’t played here for a while. Pinnacle Casino is controlled by the reputable Ragnarok Corporation N.V., which means that you can count on your security here, and although everything seems to work well, and I haven’t had any issues here whatsoever, the player support is fairly slow because there’s no toll-free telephone support or live chat support.
Here you can find out exactly why I’ve decided to rank Pinnacle Casino #22 out of 30+ online casinos that I’ve reviewed for you on this website.
| Overall Rank: | Rated #22 out of 30+ online casinos |
| Welcome Bonus: | Get a - Welcome Bonus Offer |
| Free Spins: | No Free Spins Bonus |
| Number of Games: | 1,000+ |
| Software Providers: | Microgaming, NetEnt, Evolution Gaming Live Dealer Games, Extreme Live Gaming, Ezugi Live Dealer Games, BetGames TV Live Dealer Games, NetEnt Live Dealer Games, Betsoft Gaming, Yggdrasil Gaming, Pragmatic Play, iSoftBet, Playson, 1X2 Network, Betterlogic, Booming Games (BG), Booongo, Genii, Habanero, Kiron, Magnet Gaming, MultiSlot, Nsoft, Red Rake Gaming, Saucify, Tom Horn and Proprietary |
| Year Founded: | 1998 |
| Support Rating: | 5 /10 |
| Support Options: | |
| Support Email: | customerservice@pinnacle.com |
| Devices: | Desktop (Download & Instant Play), Mobile & Tablet (Instant Play) |
| Works On: |
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| Website: | www.pinnacle.com |
Usually I would start by talking about the lucrative welcome bonus that you can take advantage of when you sign up to the casino. However, Pinnacle Casino is one of a handful of casinos that has no welcome bonus structure whatsoever. Therefore if you’re looking for an online casino where you can double up on your first ever deposit, or get Free Spins to try out some of their most popular slots, then you won’t want to sign up here.
However, don’t let the fact that there’s no welcome bonus put you off from signing up here. There are several other things that you should consider instead. Here’s what led me to rank Pinnacle Casino #22 of 30+ online casinos that I’ve reviewed on this website and a more detailed description of some of the major highlights.
The trusted operator of this casino has been keeping players happy for more than two decades now, so if you’re looking to play at an online casino with a long history, then Pinnacle Casino is a casino that you may want to consider signing up to.
The number of games at Pinnacle Casino is currently at more than 1,400 individual titles, and they have been supplied by several of the world’s most advanced online casino software providers. You can also find a unique selection of games that have been developed in-house, by proprietary software.
Some of the most notable providers that supply games here include Genii, iSoftBet, Leander Games, NetEnt, Playson, Pragmatic Play, Microgaming, Saucify, Betsoft Gaming and Yggdrasil Gaming, plus you can also find games from Red Rake Gaming, Spinomenal, MultiSlot, Tom Horn, NSoft, Habanero, Magnet Gaming, Booming Games (BG), Booongo, Endorphina, Kiron, BetGames, and others. No download is required to play here, and the games always seem to load relatively quickly.
The main game categories in the casino, apart from slots, include table & card games and video poker games. Don’t forget that there’s also sports betting, virtual sports and esports. Some of the most popular online slots that I can recommend keeping an eye out for here include 5 Lions Gold, Pots of Luck, Ruby Casino Queen, The Smashing Biscuit, Legends of Cleopatra, and Vegas High Roller.
If you enjoy playing on these games, then you also at some point need to check out several other top-rated titles such as Super Multitimes Progressive, Charms & Clovers, Legend of the Nile, Reels of Wealth, Mega Moolah, Greedy Goblins, Mega Glam Life, Dragon Shard and Spirit of the Wild.
You will notice that Pinnacle Casino has an impressive selection of live dealer games from several providers such as BetGames TV, Evolution Gaming and Ezugi. They also have live games from NetEnt, but unfortunately, at the time of writing these games aren’t yet available to Canadian players.
Some of the hottest live dealer games that you must check out when you sign up here include Live Three Card Poker, Live Casino Hold’em, Live Roulette Portasmo, Live Dragon Tiger, Live Keno and Live American Roulette. While the games in the regular casino can be enjoyed in the real money mode and the free play mode, the live dealer games can only ever be played in the real money mode, never in the free play mode.
If you do sign up here, don’t forget to check out their unique selection of exclusive games, some of which include Pharaoh’s Lost Treasure, Slapshot, Arabian Oasis and Happy Hour. There’s also Matsuri, Chess Mate, Birds Nest, Critters and Super 12 Stars, to mention just a few exclusive games that seem to be quite popular here.
Pinnacle Casino isn’t just an online casino. When you sign up here, you will also have access to several other sports betting products such as Sports Betting, Virtual Sports and eSports. I’m not too bothered about any of these additional gambling products, but this is one of few Canadian accepting online casinos that has these additional products available, so if you’re looking for a gambling site that has it all under one roof then you may want to consider signing up here.
Although the casino seems to have almost everything right, there are just a couple of notable downsides to the casino that I thought I should mention. However, before you hear what I don’t like about the casino, check out this screenshot of what the Pinnacle Casino website used to look like back in back in 2006.
There’s currently no toll-free telephone support for Canadian players, and they also don’t provide a 24 live chat feature either. I don’t understand why such a well-known online casino operator wouldn’t have these services available. Sending an email to the player support using the online email entry form provided is pretty much the only way of getting hold of someone. If you’re like me and like to get in touch with someone straight away, you won’t be able to. You’ll just have to wait.
Although you only have one support method, you generally get an automated response within seconds, and a reply will follow not too long after this (within a maximum of a couple of hours usually, but sometimes longer). I suggest adding screenshots, where possible, and giving them as many details as possible when emailing them. Also, make sure that you select the right department that you want your email being sent to, to speed things up.
I was happy to see online slots from NetEnt and Microgaming before I signed up here, but the more I started looking around, the more I realized that many of the big-named games from these providers were missing. For example, several top-rated titles from Microgaming such as Game of Thrones, Bridesmaids and Highlander are still missing. However, new games continue to arrive here regularly, so I’m hoping that they’ll arrive at some point in the future.
Yes. I do recommend Pinnacle Casino because it has a unique selection of games to explore, and this diverse portfolio is enough to whet the appetite of most online casino players. However, I feel as though the operator is more interested in the sports betting product and other gambling products than it is in the casino. Pinnacle Casino seems more like an afterthought here, but everything seems to work well, and I can’t complain about the casino too much.
I was a bit gutted when I found out there was no welcome bonus, but it did save me having to complete any annoying wagering requirements that are generally attached to bonuses. If you’re the kind of player that likes to place the occasional sports bet and if you’re looking for an online casino with a unique selection of games that really stands out from the crowd, then you have to check out Pinnacle Casino at some point.
If you can get past the lack of support methods then you should enjoy playing here. If Pinnacle Casino had some additional support methods and also included some of the games that I mentioned were missing, then it could easily rank higher than the current #22 ranking position that it currently has here on TopCasino. The operator of the casino has a solid reputation, and the casino website always seems to be improving, so I will keep coming back from time to time to play here when I can remember to visit, but only to see what’s new. Try it for yourself to see what you think.
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Tim Dallios Updated: June 18, 2022
