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Rich Casino Review

There are way better options than Rich Casino here on

Sam Davis AvatarSam Davis  Updated: June 18, 2022
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Rich Casino is an online casino that has been through many changes over the years, since launching in 2009, and it’s one that I generally try to steer clear of. This casino has had its fair share of complaints and negative reviews, and this is why I never recommend playing here as a general rule. It’s an entirely non-downloadable online casino, it's powered by multiple software providers, and Rich Casino is currently ranked at #31 on TopCasino, which says enough.

This isn’t the worst online casino out there. There are far worse online casinos, but it’s not a casino that I will ever be signing up to, and if I were you I would avoid signing up here too. Despite efforts from the operator to improve the casino, many online casino review sites have blacklisted this casino, and some have even labelled it as a ‘rogue’ casino.

If you do end up registering an account though, you can take advantage of a 200% matching deposit bonus on your first ever deposit, and then you’ll have access to more than 500 games from several providers such as Betsoft Gaming, Habanero, Octopus Gaming, Vivo Gaming (live dealer games), Microgaming, Pragmatic Play and others.

One thing that annoys me about this casino is the fact that there’s a pretty rubbish player support network in place. There’s no toll-free telephone support and no live chat, only snail mail (online email entry form). They also take a while to get back to you. Find out here exactly why I’ve decided to rank this casino #31 out of 30+ online casinos that I’ve reviewed for you on TopCasino.

On this page you will find:

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General Info & Rich Casino Overview

Overall Rank: Rated #31 out of 30+ online casinos
Welcome Bonus: Get a C$2,000 Welcome Bonus Offer
Free Spins: 25
Number of Games: 350+
Software Providers: Betsoft Gaming, Pragmatic Play, Vivo Gaming Live Dealer Games, Microgaming, Habanero
Year Founded: 2008
Support Rating: 2 /10
Support Options: Live Chat and E-Mail
Support Email:
Devices: Desktop (Download & Instant Play), Mobile & Tablet (Instant Play)
Works On: Windows Mac ios Android Linux

Pros of Playing at Rich Casino

Although I don’t recommend playing at Rich Casino, there are still a couple of things that I like about this casino. Check them out below, and then check out some of the things that I don’t like about this casino.

1. Wide range of slots, table & card games, video poker games, jackpot games and more

Unfortunately Rich Casino doesn’t have any games from NetEnt, Playtech or Microgaming (or from several of my other favourite providers). However, they do still have a decent selection of games to choose from. You can find classic slots, video slots, bingo, table games, card games and live dealer games from a company called Vivo Gaming.

2. Daily online slot tournaments and lots of prize-packed promotions

Rich Casino also runs plenty of daily online slot tournaments for the more competitive players, and there are cash prizes up for grabs each time. Throughout these slot tourneys, known as ‘Races,’ you get to play on several popular online slots, and the cash prizes tend to range from C$50 to C$100.

Cons of Playing at Rich Casino

Here are some of the most obvious downsides to Rich Casino. These are the things that make me never want to play here.

1. No player support methods apart from email

If you do end up signing up to Rich Casino and run into some kind of technical difficulty, or perhaps you have a general question about the casino (or your account), don’t count on getting your issue resolved or your question being answered straight away. The main reason for this is because there’s no telephone support whatsoever and also no live chat support. You can send them an email, but they can take a while to get back to you. It’s as if they really don’t want to deal with you.

2. 35x wagering requirements on all matching deposit bonuses

The bonus money AND the deposit amount on the welcome bonus and any other future matching deposit bonuses must be wagered at least 35x times before you can withdraw.

3. Doesn’t have games from major providers such as NetEnt, Microgaming or Playtech

While I do like the game selection here at Rich Casino, I would still love to see games from Microgaming, Playtech and NetEnt, or form various other providers such as Blueprint Gaming, Red Tiger Gaming, Quickspin or Play’n GO.

4. Has really low weekly withdrawal limits

Rich Casino has some of the lowest weekly withdrawal limits available anywhere online today. You can only withdraw up to C$2,500 per week!

5. Withdrawals can sometimes take forever

One of the recurring complaints that I seem to keep reading about for Rich Casino is that the withdrawals either take longer than usual, or they are just not processed at all. Some of these complaints are quite old though, but I still can’t trust an online casino that stalls on paying out winnings.

Do I Recommend Rich Casino?

No. Rich Casino is not a casino I would recommend. There are plenty of other perfectly secure online casinos on this website that I can recommend signing up to though and the best ones are featured in my top 10. I think that I’ve read too many bad reviews for Rich Casino and this has put me off. I just don’t trust what goes on here. Try it at your own risk, and don’t say I didn’t warn you. The lack of support should also be a big enough warning sign for you. Don’t forget that it’s also my second lowest rated Canadian friendly online casino (#31 out of 33).

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